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Digital simplicity: the surest route to improving customer experience in retail banking

If one word stands out in the sixth annual Global Retail Banking 2016 report by the Boston Consulting Group (BCG), it’s “simplify.” In order to remain competitive amidst

4 Mins Read

Financial Services

Digital transformation

What is Know Your Customer and what are its implications in the financial sector?

Although the term “Know Your Customer” doesn’t mean much to most of us, it is very important in the business world. The “Know Your Customer” process,

4 Mins Read

Financial Services

Auditors & Compliance

Compliance

GDPR: What implications does it have for FinTech companies?

The General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) will be in full effect on 25 May and, although it is a

4 Mins Read

Financial Services

Legal

Compliance